Terms of service

Service scope

The selected plan and agreed configuration define the available catalog, buyer workspace, request processing, product limits and staff seats. The published Pricing page lists Catalog, Business and Custom plans.

ERP connections require agreement and verification for the customer’s actual system. Demo previews do not establish a supplier relationship, live ERP connection or verified stock and prices.

Accounts and company data

Company administrators manage staff access and the product data they upload. Use only content and company information you are authorized to provide; protect your account credentials.

A catalog purchase request is distinct from a confirmed supplier order. CatalogTeam does not promise supplier acceptance, stock reservation, shipment or fulfilment from a demo or local request status.

Trial, subscription and setup

A card-free 14-day trial begins only after the catalog is published with active products. Sending a Get started inquiry does not start the trial.

Setup is billed separately from the monthly or annual subscription. Custom projects require written scope, prices and limits. Paid access begins only after the agreed configuration and a verified payment outcome.

Recurring billing requires explicit consent. Renewal cancellation and refund requests follow the separate Cancellation and refund policy.

Price and service agreement

The seller identity, company scope, service territory, setup schedule and payable total are disclosed before a paid service agreement is accepted. Catalog and Business prices are final in USD; CatalogTeam adds no VAT or other taxes at checkout. A website inquiry is not acceptance of a paid contract.

Payment requires an enabled checkout for the agreed company configuration. The hosted WayForPay page shows the UAH amount and currency conversion before the customer confirms payment.